Service Center for Accounting Firms
Secure Client Portals
Could your accounting firm be sued for a privacy
violation because confidential information was
emailed to a client without encryption? Email is not
secure and it cannot provide 24/7 access to the most
up-to-date information that your clients need and
demand. The ShareVantage Online Service Center for
Accounting Firms is a complete solution that allows
you to provide secure and controlled access to files
using private websites (also known as client portals
or private client sites) and helps firms offload
routine service requests for information.
Seamless Integration with Contact's Digital
File
Each contact's digital file includes a Private Client
Site folder in Contact Manager that you can use to make
files available to your clients 24/7 using secure private
websites. The contact simply enters their user name and
password to access their files using a standard browser.
File transfers are protected using 128-bit SSL encryption
technology between the secure website and their
browser so you can rest easy knowing that The
ShareVantage is protecting Internet file transfers.
The contact can even upload files directly to their
Private Client Site folder for your access.
- Document access logs track file
access
The ShareVantage records each time a contact
accesses a file in their Private Client Site
folder. We make it easy for you to learn if a
client viewed last year's tax return or when
they uploaded a file to their portal.
- Automated user authentication
The ShareVantage provides a secure Login page
and maintains all user name and password
information for you.
- File transfers are encrypted
Uses 128-bit SSL encryption to transfer files
safely via the Internet, so your clients’
information is securely transferred.
- Contacts can upload files
Uploaded files are automatically filed in the
contact's Private Client Site folder for your
access.
- Notifies users when clients view or upload
files
Automatically notifies you by email when your
clients access files in their Service Center
portal.
- Organize folders
You can create folders and sub-folders in each
client's portal for tax returns, financial
statements, bookkeeping files, and more.
- Security padlocks can be used to secure
files
Security padlocks can be used to protect files and
restrict uploads to Private Client Site folders.
- High-end security features and reports are
included
Quickly generate reports that provide information
on file access, storage usage, and password resets.
- Preview your client’s experience
Easily view your client’s browser experience
using the Private Client Site preview tool.
Works for you 24/7
Approximately 35% of client portal activity occurs
after business hours and during weekends and
holidays. Your clients can't wait for you to send
up-to-date files and you need to know when they
access something of interest. The ShareVantage works
for you 24/7 by monitoring each contact's Private
Client Site folder for activity. Your business will
deliver more responsive services and can use Private
Client Sites to capitalize on opportunities.
The ShareVantage
- Share up-to-date files with contacts 24/7.
- Share confidential files securely using private
websites.
- Share file access information across the
enterprise.
- Share time-saving automated processes.
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Service Center
can be used with these Product Editions:
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Document Edition
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Contact Edition
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Workflow Edition
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Manager Edition
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